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Our Message

The Outdoor Toys Store is an online specialty provider of ride-on toys and RC cars, trusted by consumers and partners to provide the best ridable technologies and innovations, at great value and experience to the customer.  We are registered with Dun & Bradstreet and the Delaware Better Business Bureau.  

How can we help?

  • Check out our latest Ride-On Car and Toy selections: Request product information and discover why The Outdoor Toys Store products are the most innovative and best ride-ons in the market.
  • Explore the world of RC Cars with Redcat Racing: Learn about the high craftsmanship that goes into each product or request info on the unique underworld of RC Racing.
  • We combine best value with fast delivery times: We source only the highest quality toys for the best value.  Our products usually ship same day and arrive within 1 - 5 Business Days and all Shipping is FREE.

Learn more about us here.

Contact The Outdoor Toys Store

Please note: we are incredibly busy at this time of year and getting people's products out is higher on our list of priorities than answering the phone. If you need to speak to us, please email (sales@outdoortoys.store) or facebook messenger us (from our site homepage, www.outdoortoys.store) and we'll reply as soon as we possibly can. 

Apologies for any inconvenience this may course you and thank you so much for your kind understanding!

Shopping The Outdoor Toys Store

Due to on-going nuisance calls, we have decided to only deal with messages. If you contact us between hours stated below, we usually response within 1 hour.

You can either email us: sales@outdoortoys.store

Facebook message us: Using our message functionality on our home page.

We are hoping this is a situation that we can resolve soon.

(Between the hours of 8 AM to 4 PM Eastern Time, Monday - Friday)

General Customer Care

For service inquiries:  support@outdoortoys.store
For questions: questions@outdoortoys.store

Technical Support

Technical issues with your ride-on vehicle or toy are serviced by the original equipment supplier.  The Outdoor Toys Store will communicate your issue to the original supplier on your behalf.  We strive to provide the best customer service possible but for the fastest and most expedient resolution to your issue, we request that you contact the supplier directly. 

For all Electric or Gas Ride-On Toy Products please Contact The Outdoor Toys Store.  Email:  sales@outdoortoys.store

SPORTrax Products:  1-402-477-0541

Moderno Kid Products:  1-858-256-7890

Redcat Racing RC Cars:  1-602-454-6445

 


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